Privacy Policy

Last updated: August 2026

Overview

RoadTrail ("we", "our", or "us") operates the RoadTrail driver mobile application. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

  • Account information: Name, email address, and phone number provided during registration.
  • Vehicle and contract data: Details related to your rental agreement and assigned vehicle.
  • Payment information: Payment status and transaction records. We do not store card details — payments are processed by Stripe.
  • Device photos: Images you voluntarily upload (e.g. profile photo, vehicle condition photos) using your device's media library.
  • Push notification tokens: Used to deliver payment reminders and case updates to your device.

How We Use Your Information

  • To manage your rental contract and payment schedule
  • To send you notifications about payments, cases, and announcements
  • To provide customer support
  • To comply with legal obligations

Data Sharing

We do not sell your personal data. We share data only with the fleet operator managing your contract, and with third-party service providers (Stripe for payments, Firebase for notifications) strictly to operate the app.

Data Retention

Your data is retained for the duration of your contract and for up to 7 years thereafter to meet legal and financial record-keeping requirements.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at the address below.

Contact

For privacy enquiries, email us at support@roadtrail.com.